Help your crew zero in on network problems faster and prep fiber cleaner before the splice. Less guessing, less frustration and more confidence when out in the field with Softing’s LinkXpert M3 and Sumitomo’s JR-7 Thermal Jacket Remover.
Take the guesswork out of fieldwork
Some problems are easy to spot. Others hide inside the cable, the network, the access point, the fiber or the pesky device that refuses to come online.
That’s when the right field tool matters.
At August’s Lunch & Learn, we’ll be looking at Softing and Sumitomo, two product lines that help crews zero in on the problem faster and handle technical work with less frustration.
Softing’s LinkXpert M3 helps your techs troubleshoot across copper, fiber and Wi-Fi. Sumitomo’s JR-7 Thermal Jacket Remover helps make ribbon fiber prep cleaner before the splice.
Different tools, same idea: save time by minimizing unknowns in the field.
We’ll also be featuring AccelTex, Ventev and SureCall, learn more here.
Network problems don’t always tell you where they live
A customer might say the network is slow…or the camera won’t power up…or the access point isn’t connecting…or the fiber link is down.
That doesn’t always tell the tech where the problem actually lives.
It could be the cable. It could be PoE issues. It could be the switch, the fiber, the Wi-Fi, the device or something in the network configuration.
Softing’s LinkXpert M3 has this covered.
It’s a handheld troubleshooting tool built for copper, fiber and Wi-Fi. So instead of bouncing between multiple tools or pulling one possible cause at a time, techs can narrow the issue with one device.
That saves boatloads of time on service calls, closeout work and troubleshooting jobs where “it doesn’t work” is the only information a tech might get.
Think about it like this:
Can your tech quickly tell whether the problem is the cable, the network, the power or the wireless connection?
If the answer is no, every issue turns into a guessing game. The M3 is handheld confidence that makes supporting the customer after install much easier.
Fiber work starts before the splice
A fiber splice is only as good as the prep that goes into it.
Before a splice ever happens, the fiber has to be stripped, handled and prepared cleanly. A misstep here can lead to a blocked light path, light reflection and signal loss. For a customer, that looks like reduced data speeds, increased bit error rates and degraded network reliability.
Not good. Sumitomo’s JR-7 Thermal Jacket Remover brings confidence to the splice.
The JR-7 is built for thermal jacket removal on ribbon fiber, the JR-7S is built for single fibers, helping your team prep the fiber more cleanly and consistently (and with less hand strain) before moving into the splice. It’s certainly not the flashiest part of the job, but it is one of those steps that directly affect the end result.
Ask yourself this:
Do we have the right prep tool to make this fiber work cleaner and more repeatable?
If you’re taking on more fiber work, a thermal stripper is a no-brainer for stronger splices.
Better tools help crews say yes to more work
It’s not about having more devices in the truck. It’s about giving your crew a clearer path through technical work that would otherwise slow the job down.
Softing helps answer:
Where is the network problem?
Sumitomo helps answer:
Can we prep this fiber cleanly before the splice?
Together, they help reduce the two things that make technical jobs frustrating: uncertainty and inconsistency.
See Softing and Sumitomo in action
August’s Lunch & Learn is a chance to get hands-on with Softing’s LinkXpert M3 and Sumitomo’s JR-7/JR-7S Thermal Jacket Remover.
If your crews are troubleshooting network problems, supporting PoE devices or fiber is becoming a bigger piece of the pie, these are tools worth seeing up close.
We’ll help you understand where they fit, how they work and how they can support your next project. We’ll also be highlighting how Ventev, AccelTex and SureCall help contractors protect access points and plan coverage beyond the cable drop.
Call us at 262-788-9700 or shoot us an email at sales@capital-electric.com if you have any questions or to let us know you’re coming!




